Customer Ratings & Reviews

I’m having trouble with the picture freezing when the tv is on for Long periods of time but it’s a nice tv when it don’t freeze it don’t freeze all the time it may have been the settings I had it on. . Samsung works with spectrum for streaming your TV without having to buy additional equipment. Nice TV this is the 24” bought it to fit in my armor you may think this is small but once you start watching tv you don’t notice the size. I also have the 50” in my living room that one is fantastic

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

I am the type of person that would rather play it safe and be covered than to take a chance and be surprised later. Since my knowledge is not very good on fixing things buying the protection plan gives me piece of mind that if ever I need help someone knowledgeable will be there for me.

never had any issues and they treat customers with the upmost reapect

I do highly recommend to get this service for your product

Reminded us to utilize their service. Gave us notifications to maximize their services.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

love the peace of mind knowing that Geek Squad has my back

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

So happy to have y’all at our disposal thank you so much

Loved the service. It was quick, easy and enjoyable.

Very professional and knowledgeable. Very responsive to questions and concerns.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

I bought this to cover the new TV i got at Best Buy. Have used Geek Sq protection plans before on laptops and that always went well. Decided to buy one for the TV because manufacturers today do not make quality products that will last - called planned obsolescence.

I had an e pensive tv go out after 2 years and had no protection insurance. I just purchased a 75” Sony and won’t let that happen again! I have covered this investment for 5 years! I have had Geek squad on my computers for years and have been well pleased. I have faith they will repair or replace my tv if a problem occurs after the original first year warranty

I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.