Customer Ratings & Reviews

I have not had to use them for this item but they have been great in the past with my computer

I normally don't buy extended warranties, but this warranty was a good value for the 5 year plan. Hopefully we won't need it, but I have peace of mind knowing the T.V covered if anything goes wrong.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

Great price for great features. Exceptional value

Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

I know people don't like having to pay extra for warrenties, but I have used them and Best Buy stands behind them if anything goes wrong. Worth the piece of mind. They vary based on the purchase price of the item.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Have not had to use it yet but looking forward to using it when I have to

I buy all my electronics from best buy. They have great customer service and the best products

I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

These guy's are the coolest geeks around. We love them!

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

Everything was great thanks for your service!!!!!!!

For approx. $20, you are fully covered just in case there are problems with the Geek Squad......

The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!