Customer Ratings & Reviews

Good customer service. Came in and switched out tvs in and out answered all my questions

Nice comfort knowing I've got coverage since technology changes so quickly.

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

Great visual quality plex has some issues unfortunately and the lack of game streaming apps is felt.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

I'm so happy I purchased the warranty. The Geek Squad is the best. I had a issue with my 75 inch TV and they was willing to help and they fixed the issue right over the phone. Quick and easy process.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

I know so mean products last a long time, but it doesn't hurt to have them covered.

I guess is a good protection because I haven’t used yet

Perfect service. A great value. Great service from the Geek Service.

Always trust the geek squad! They are lifesavers!!

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

Geek Squad initial service call was set up for us while we were in the store - two techs came out - I had already set up and configured the video and audio on my TV and soundbar, so they did not have much to do, other than check over all the settings - so far, service has been good

love geek squad and protection plans always need it

I purchased a TCL 55" HDTV and was a little worried about its ability to last for the long-term based on limited reviews more than 1-year-old. I purchased the Geek Squad protection to give me some peace of mind in case something happened in the next 5 years. I hope to never need it, but the cost was certainly worth it if the HDTV does have an issue later.

havent had to use it product is excellent but if i do need to use it im sure ill have no issues