Customer Ratings & Reviews

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

Geek squad protection is easy and efficient. Would highly recommend

I bought this to install my laptop hard drive. It made it easy they transferred the system from the old one and did all the installations. Something came loose 6 months the after I brought the laptop back in they fixed it with no charge. I'm a welder and a mechanic i do not work on PC anything this coverage was worth every penny

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

glad to have it in case it is needed- i hope I don't but it takes the worry out in case something happens

Highly recommended we have not had to use it but o like the peace of mind incase I do

Happy with the service and quality. I’ve used this product before and it works

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

Have not used being new TV as of yet but will call if any issues.

Julio helped me out, recommend my man for anyone looking for an install.