Customer Ratings & Reviews

They helped answer all questions an used them in past if product not fixed either replaced or a full refund on gift card

Geek squad gives me peace of mind whenever I buy new technology. It's helped me several times and I either get a replacement or a fix.

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

Worth having the geek squad membership, membership provides peace of mind and convenience.

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

Got this TV for my living room but ended up putting it in my bedroom. Easy to setup, picture quality is great. I would purchase again.

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

This is my second Geek Squad protection plan my TV screen was broke and they replaced it and I purchase another warranty through them they really stand behind their warranties you won't find that anywhere else

We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

Good television great vivid picture. Some occassional light flashes.

Great value. I hope I dont need to use it but it was such a good deal, I had to add it!

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

This product save me when my tv went out on me thanks to geek squad

in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

Have not had to use yet, because the TV is running very well.

Pleased with warranty and skill of workers knowing what to do in a timely manner