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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 30,789 reviews
  • Rated 5 out of 5 stars

    very efficient service mounting my 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy another electronic product with out a geek squad warranty Exceptional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully it is unneeded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend adding coverage , reliable and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great knowledge and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That day they did a great job helping thanks you help low prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when I need help or fixes for my tv so I think they are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but great to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Definitely It worths the value of the product to cover accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past and their service has been consistently great as always for many, many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, got it, Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great add on. If you don’t have it I would suggest it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and being under warranty they brought a replacement to my home!!

    I would recommend this to a friend