Customer Ratings & Reviews

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

I have not use the insurance and hopefully I want have to use it

I havent had to use the service. I am happy to know I have it if needed.

Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

In the past years they were 100 percent is what they said that is why I always purchase the Geek squad on all mu purchases

I have used the warranty and the replacement was quick and easy.

Love the extended warranty on big electronics. Have used it before and is awesome.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

Geek squad is always coming in clutch and their service is always top notch

The TV has great screen color. It looks so awesome in my living room. Great quality great price

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

Always Worth Having a protection plan on electronics items.

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

I buy all my electronics from best buy. They have great customer service and the best products

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.