Customer Ratings & Reviews

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

Excellent peace of mind for all the devices and electronics that you buy.

Best Buy of Paramus is the best around, good customer service 5 stars

This is the best investment for a modern TV. They don't last and this has you covered

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

[Employee of bestbuy] Great service will take of you ……………………………………………..

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

Good tv to watch the streaming channels and hook up too

Hopefully something we will not have to use! But you don't want to be stuck without it these days!

Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

Only used them once but I had a good experience with them. Since then I always add them to big electronic purchases!

Excellent purchase good quality happy with my purchase Geek quad was easy to instill to all my device

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.