Customer Ratings & Reviews

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

Didn't need to use service warranty, but thought price was fair.

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

This set is beyond great and is above the 4Kset it replaced.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

I feel grat about having this product for added protection agains accidents

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

Love it. Easily contacted and great customer services.

The best way to get free good stuff fast and easy 1

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!