Customer Ratings & Reviews

Very good and had no problem loved the items I receive

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

A must to have a good warranty/service program on your electronics. I highly recommend any of them.

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

Would recommend to purchase for certain higher priced items. Everyone always nice and helpful

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

The Geek Squad did a great job safely delivering, installing, and mounting my new LG UHD TV. The set up was fast and they even hauled away my old TV!

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

Great protection .I had a TV go completely out they covered geek squad coming to my house and new TV. Only hastle was took a couple weeks get everything going .

I would say highly professional and fast. I always will get a warranty through them.

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

very helpful and friendly when my tv began to face issues and explained the process clear and friendly