Customer Ratings & Reviews

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

Got this for the husband for Father's day. He is a gamer and loves the graphics and clear picture. Can't get him off it now

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

great store always smiling bestbuy forever great stuff

Haven't needed it yet, but I am glad it's there should I ever have a problem.

The geek squad guys were extremely professional with the installation. And it is peace of mind to know that i have 5 years of geek squad protection on my tv whenever I may need it.

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Must have for all my electronics from Best Buy! They also take care of my tech needs.

Glad that I got geek squad because anything that I never had a warranty on for usually goes out but I have had my TV for a while no problem so I hope it not any problems but if I do I have the crap

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

This 5 year warranty is definitely worth it. It gives you an ease of mind if something were to happen when the orginal warranty ends. I always add a warranty on an item like this.

Ive used geek squad before and will definitely use it again. Any issues i have they are very informative and nice. I can get confused sometimes but they are very patient with my lack of knowledge.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.