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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30356 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 30,356 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your investment is protected with this extended warranty. We just used it to exchange a covered 43" 4k UHD TV andit was a no hazel no fuss exchange process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were extremely professional with the installation. And it is peace of mind to know that i have 5 years of geek squad protection on my tv whenever I may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care coverage in home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that our tv is covered if there is a problem and they come to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive Blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I have not had the opportunity to try this service, I have had it before. I appreciate their expertise. Hopefully I won't have to contact them,but I know the problem will be resolved quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technician really knew his job. He helped us with getting a replacement

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad was professional

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and very helpful as always. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and I referred to everybody I know and y’all are very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to know if something goes wrong with my product I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must have with a Big Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with Geek Squad protection on our purchases

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Extra protection. Yes please!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product from Best Buy without a protection plan! Well worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to pickup tv and installed replacement in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy return process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy extended warranty’s are straight forward and easy to use when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a use it just got the protection if I need it would recommend the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent On-Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on-time & efficient. Mounted my TV & Stand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the peace of mind that the geek squad protection gives us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks n freaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service (thank God), but is worth the price. Be sure to check the item you buy it with does not already have a warranty! Best Buy loves to sucker you into this when you don't even need it on certain items.

    I would recommend this to a friend