Customer Ratings & Reviews

Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

The Geek squad team was very willing to help when our television stopped working.

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

For an expensive item this is a must have. We got the protection for our washer and for the TV. In today's world of computers and technology, anything can fail. It WILL be expensive to fix.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

Completely worth the purchase for such an investment TV!

LG has great picture and value. Was worth the short wait on black friday.

Definitely get it if you are buying a big screen TV or high priced electronics. It is a good insurance for your comfort of mind. The service is above my expectation.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

The staff were very friendly and very knowledgeable and werent pushy for sales.

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

If you have that what if thought lingering in your mind when you purchase something, please purchase this. It's painless & definitely comes in handy if something breaks.

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

The Geek Squard to necessary to assist you with all your products. You can ask questions and visit them in the store. They are ready to assist you with your problem, YEAH!

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over