Customer Ratings & Reviews

4 stars if I have to use it…. 5 stars if I don’t have to use it

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

Had to add the protection plan on my TV. There was no question or doubt about it

Great tv. I have not had to use geek squad as i have had no issues

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

Always worth it to get the protection plan. Bestbuy makes it so easy.

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

LOVE IT, THEY WILL GET YOU RIGHT! THEY ARE ALWAYS NICE AND FRIENDLY.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

I always buy an extended protection warranty and Best Buy always honors it when warranted

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Have only had my TV for about a month, but haven't had any problems. Always nice to have protection if needed, especially at a good price. Anytime I've dealt with Geek Squad they've always been prompt andvery helpful. Completely satisfied and will update if any problems occur.

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.