Customer Ratings & Reviews

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

I haven't used it yet but I got it for a good cause in case something happens I'm covered

Incredibly perfect. Right-sized protection.$$$$ save $$$$

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

I liked, very happy, I have no complaints about my purchase, really very happy

I liked, very happy, I have no complaints about my purchase, really very happy

Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

So far, so good. Haven't had to use it yet. Would purchase again.

Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Worth getting if you can. I have used this service and their techs are great.

The Geek Squad came in mounted the TV and made sure i was able to work all apps.

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!