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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30783 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 30,783 reviews
  • Rated 4 out of 5 stars

    All Geek Squads are not equal, have backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo monitor is the clearest monitor I have used. I will purchase another one for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security-related

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't usedbut bought just in case.Last Tv died after a few years wanted coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mayra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to buy this product and very satisfied with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have t had to use them yet but just from previous questions they’ve helped me with they’re great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for great features. Exceptional value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very trustworthy and communication was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid 2 year deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wise investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year warrant on my samsung tv a few years back. My Tv went on the blink and Best Buy replaced it with a brand new one. The only thing I had to buy was another 5 year warranty. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great thanks for your service!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we hope to never have to use this service, the times we have it has made the purchase worth it. Quick fixes and great communication from the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Abigail. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Always Get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for bought of the Smart TV's. Have not used the pretection yet for the TV's but I also have the protection on other equipment I purchased at Best Buy and used the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind incase of a problem. Reasonable pricing for the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase anything without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.

    I would recommend this to a friend