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Customer reviews

Rating 4.7 out of 5 stars with 30358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 30,358 reviews
  • Rated 5 out of 5 stars

    Gift Card Entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed the service yet but wanted to review for the gift card entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use this for the purchase of a LG 55inch nano cell TV but the peice of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of minddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this with every major purchase. Never know when you'll need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they come to your house and check out the issues with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant just brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad is an excellent service. I hope I never have to use it but excellent nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service works for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when I get stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Works well in my home, Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy any items, you better get protection for what you buy. Get geeks squad for the protection and relax.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but pricy given the perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. One feels protected by this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad on ipad and 19" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an appoint thursday regarding my Ipad. I have an old hp and the help has been fantastic!!! Just a phone call away. Looking forward to see hw my grdson enjoys his new TV. No worries qeek squad contract. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to add to your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One Time Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned something about Best Buy's Geek Squad Protection recently. It's only good for one-time repair, or replacement. I presumed (in error, apparently), that my 2, 3, or 5-year protection, covered me for the duration of the stated period. In a recent transaction, where a TV required replacement, I learned differently. Advice: Pay close attention to your return policy; the date of purchase (even if paid for at the end of a business day, or at closing) counts as ONE day! Also, be sure any discounts (price-matching, sales, Reward Certificates...) are taken before you pay for protection, as the final cost of the item determines (within preset ranges) the cost of protection for a given period. As to whether, or not, I'd recommend this option to a friend, I'd suggest buyer beware, or just "be aware", and be informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a long time but whenever I needed help Geek Squad was always there thanks alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance when this TV went on sale and wondered why, Well happy to say I have had no complaints so for and what a great pic with so much detail, Not a lot of 4K out there yet but the up-scaling from even standard DVD and Blue ray is really good. Great pic and easy to use tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than working with the manufacturer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying high performance equipment, this is worth it. I've had several TVs and items have failures and working directly with Best Buy/Geek Squad is far faster and easier than with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year geek squad service warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

    I would recommend this to a friend