Customer Ratings & Reviews

Nice to have support from Gerk squad. Greatful to have a warranty

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

It was a great experience and hassle free . The agents came and did all the work included mounted it on the wall . Amazing work guys

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

My tv broke down and I went to bestbuy to buy another tv, but then they checked my account and found that I had the geek squad guarantee active and they replaced my tv for free, that was great, thanks geek squad.

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

I’m recommending to everyone should purchase extended warranty on electronics

Very good service.i recomend y this service to all

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

Well, haven't had to use the protection plan but my last TV lasted 14 months, and was not going to risk it again.

I liked this TV. Best price. No issues. Color is good. Sound is great. Easy to install. Picture clarity is great.

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

Can't go wrong with protection plans. Worth every penny.