Customer Ratings & Reviews

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

I always get my protection with Best Buy. Makes life so much easier.

A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

Best buy always stands by the warranty. My local store is great.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

Purchasing geek squad protection was a easy decision I know that my purchase is protected and I have a knowledgeable team at Best Buy true geek squad if something is wrong with my investment of my TV

I have enjoyed the tv besides it does not hook up to an antenna

Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.

I recommend everyone to get a warranty on any big television

Awesome thing to have with fast service. Bestbuy couldn’t have offered a better service.

Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

Very reasonable cost to cover a purchase like this. Ot was a no brainer!!

Easy to set up works just as advertised and using your amazon account can speed up the process.

Great team and offered amazing service. The hospitality of team is laudible

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Totally recommend it!!! Has good benefits!!! Glad I have it!

It's just the incase. They take care of it and transportation

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.