Customer Ratings & Reviews

Geek Squad service has been outstanding every time I have used it!

great ,this protection is good and cheap to take care of your products

I had GEEK SQUAD service my TV and they were professional, prompt and polite. They also honored my warranty which I am SOOO glad I purchased. Thank you.

I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

Had mine for 5 years hasnt given me any trouble. I dont regret buying it.

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

Can't go wrong with the added peace of mind Geek Squad protection! I purchased the 5-year Standard Geek Squad protection. I always purchase Geek Squad protection for my Best Buy valuables!

The delivery guys were very knowledgeable, carefull and made installation look easy.

The IT Geek Squad tech repaired my laptop in a very timely manner, was very helpful, professional and pleased with the end result. The price paid was very economical for the work performed.

EVERYTHING WENT WELL WITH THE TV AND STAND ASSEMBLY ON FEBRUARY 17 2024

The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

Always get geek squad protection on my products, just in case, and I have had to use it with no issues

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

[Employee of bestbuy] Amazing. Always get this when buying something expensive

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Protection important for me if my tv have any default i can change it for one in good condition

Greatest service I’ve ever received. The technician was very knowledgeable and the service was fast and far.

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.