Customer Ratings & Reviews

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

Haven't needed Geek Squad assistance but have heard good things about their service.

it works like it says it does and is vary nice would buy again

Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

Excellent customer service had all the answers to all my questions made me feel confident with my precious.

It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

Best purchase ever ! It came in handy when needed.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

I hope I never have to use it, but am glad I have it. Gives me comfort

I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

Feels good to know if there is a tech problem we are covered

The salesperson gave lots of good reasons to get the warranty on these new 4k TVs. So far have not had to use it. But the reviews are pretty good as far as service and reputation.

Great job on fixing granddaughter’s phone. Thank you so much

Very good product. I recommend it for sure! Very good price as well.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.