Customer Ratings & Reviews

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

Great present idea. She loved it and was able to use it easily.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

I haven’t used it but hopefully if the time comes in two years or less I will be well taken care of!

Efficient, knowledgeable, most importantly, great customer skills!!

I highly recommend getting the extra warranty on your TV. I’m only had to use it once and they were so kind and fast in trying to fix/replace my broken TV. I ALWAYS get the extra warranty now.

Very knowledgeable group. They are quick and courteous

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

Have not used the geek squad as the television is running perfectly

Used my extended geek squad warranty Since chipboard was not replaceable!

The Geek Squad assembled my tv stand and mounted my TV. They kept me informed on the time and date of the installation. They were professional and friendly. They did a GREAT job.

only needed them once but they were great with fixing my issue

Has always been a useful purchase in case any I goes wrong.

Has always been a useful purchase in case any I goes wrong.

I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!