Customer Ratings & Reviews

Much needed to feel safe and secure. Great protection plan.

Great to have especially when you have kids! You never know what might happen. Geek squad was able to help me out when I needed it most. Highly recommend

Purchased the Geek Squad for a new 32 inch smart television for that extra protection coverage.

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

Great Tv I love this brand. The picture is clear and the sound is great

I would never buy anything without this warranty ! It’s always nice to know it’s covered

Bought for new TV. Secure knowing that they will take care of whatever may happen.

we purchase this protection to go along with our new TV. I hope we don't have to use it but I have purchased this before and did not regret the purchase. Geek Squad is so easy to work with.

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

So far good. Have not had to contact Geek Squad but sounds easy to do if and when we need them!

I now always buy extended warranty I’ve learned the hard way workout it never again

Always good to have this service and a warranty on your products you buy.

Extended warranty is worth the money cause things do happen

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

best buy's extended warranty program is well worth the price..even better than the manufacturer's warranty..free shipping should the need arise, coverage for ANYTHING (unless you smash the screen on purpose!)..their geek squad is ultra responsive and knowledgeable !

The protection plan was great glad I purchsed another one for my replacement TV!

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

Protection give peace of mind, Add this I got a extra protection for 2 more years