Customer Ratings & Reviews

Best service! Happy I purchased my extend warranty with Best Buy.

Their warranty coverage for tv's is the best on the market. It does cost alot more than average. But you get alot more coverage than you would with other companies. If you are worried about burn in on OLED panels or anything like that you should get the extended warranty.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

So far so good on this TV but it has come in handy in the past. Had parts replaced for another TV and a HiSense TV replaced with a similar Samsung model because Hisense parts discontinued

Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

They've done great to help when I have had questions.

They set up my first tv pretty quickly. Smooth process.

Great Customer Service, will help with any issues your product has

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Haven't had to use it service, good peace of mind tho.

Highly recommend getting this with every purchase!

great tv no problems nice image and the waranty at best buy is the best

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

Wonderful movers and customer support fast service