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Customer reviews

Rating 4.7 out of 5 stars with 30366 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 400 Showing 7,981-8,000 of 30,366 reviews
  • Rated 5 out of 5 stars

    Geek Squad is very responsible to the produce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very responsive to our product. when our remote control does not work well, they try to replace it. When the pat is not available, they even send a new TV to us.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection wirh your products its worth it. Be smart on how you use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year Geek Squad protection on my large screen TV for an Airbnb unit. I thought the cost was reasonable and the Geek Squad provides me with confidence that any problems can receive immediate online attention & service. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TEAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had a reason to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use yet but I’ve heard good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIDN'T GET INSTALLED.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOT TWO YEAR EXTENDED WARRANTY WITH MY TCL 85' MINI LED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always get warranties, but for as little as this cost to cover my 32" TV it is well worth it. 42 cents a month to cover it for 5 years, and if something does go wrong, I just have to bring it back to any Best Buy and they have all the info!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually buy against my better judgement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most insurance, you pay for it and hope you never have to use it. Is it worth it for peace of mind? It is for me. Considering how much the insured item cost me to buy, to have it covered is worth it to me. Just consider it part of the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with geek squad some time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek service is very good. I would definitely recommend getting a warranty of all your purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respected Our Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek Squad for my product, but it is nice know that it is there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #LOVETHEGEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on service. I haven’t had any issue with my appliances so I haven’t had to use it full yet. But it does bring peace of mind if something was to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted its fittest and they connected to all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and affordable care plan. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with a plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like insurance... it's there when you need it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

    I would recommend this to a friend