Customer Ratings & Reviews

Any repair is costly and returns for failed equipment can be painful. I purchased the longest amount of time (5 yr) because it is just good insurance. I only wish it covered accidental failure, like you can get on other types of equipment.

Love the Best Buy Black Tie warranties. I always include the extra warranty on any product i purchase. Great to have those extra years of warranty just incase life happens.

Purchased the 5 year warranty with a tv that was given to my mother in law. Just another gift to let her know that in case anything happens that the tv will be taken care of. Have not used it hopefully we won't have to use it.

Haven’t used it yet, but glad I purchased it! Great

Great services. Well worth the little extra. Fast and friendly.

I got to say, im impressed. Serious value and best buy service as always fire

The price for the 5year protection is very affordable and the terms are grate.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

So far everything has been good so there are not any issues to report

Had a issue with previous purchased tv. Returned to store. Determined value was not worth repair. Received full credit purchase price towards a new TV. Will include geek squad for all my big purchases.

i love best buy they are an great store i love this place

the delivery guys were super friendly and helpful and delivered right on time, as well as kept me updated as they got closer to my house

I am very paranoid about oled burn in. After dropping 3k on a TV I want the piece of mind that my purchase is protected. Best buy covers burn in an display issues due to wear and tear. Worth it if your buying an expensive TV.

Best service ever and I would not buy high end electronics without insurance and protection,these guys take care of business the right way.Thanks for taking such good care of me.

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

I HAVE NEVER HAD TO USE THIS PURCHASED IT JUST IN CASE

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.