Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30369 reviews
(30,369 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth having!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased the geek squad subscription to cover all my electronic devices.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Time to Insure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for big purchases. I wouldn't buy a TV without this.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek aquas is the way to go if you need help with your products!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek quad diagnosed my washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I recommend it if you buy something expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and nice to deal with - thanks and worth it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got insurance, it was a great deal. 5 years. It’s worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. . No need to contact manufacturer. Just sore walk in . For great service and help
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well Educated Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEDK SQUAD INSTALLED MY TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest service ever. It’s the best warranty from a store. It almost feels to good to be true.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fantastic purchase,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get great help every time I walk up to the geek squad counter.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
