Customer Ratings & Reviews

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.

I used on my past electronic purchases and it was great.

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

Always there when you need them. Great piece of mind knowing when something happens they'll take care of it.

I have always found the Geek Squad to be value added to our Bigger purchases.

Great tv for the price picture quality is good for streaming

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

The Agent delivered my TV and it fits perfectly in the area I chose.

Well worth the warranty for any electronic item purchased

Agent was great and made it an easy process. Would highly recommend.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Won’t buy anything without a warranty after they have fixed numerous items for free

i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

My last TV died after 2 years. So with my new 75” Samsung tv purchase, I had to get the 5 year protection. Best Buy gave me a deal on the service plan to ensure I was covered. It is a lot but cheaper than buying a new TV.

Great TV.... Wonderful, Bright, vibrant colors. Lots of added app for streaming! Sound is good. One of the Best Brand of TV's to buy!