Customer Ratings & Reviews

I started buying the extended warranties when the prices got closer to my 15% of product cost rule of thumb. 10% would be the best, but these are close.

You can't go wrong with Best Buy's (2, 3, or 5 Years Protection Plan). I've had to use it before, and their in store customer service has taken care of me each time!!

This is another item that’s a must. We’ve used the Geek Squad a time or two and couldn’t imagine life without it, they haven’t failed us yet!

Geek Squad set up our tv quickly and professionally.

I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

Very nice sales and help put in my car! Thanks. Im happy!

I have had nothing but great experiences with Best Buy when it comes to the geek squad protection plans. I have purchased them for all my electronics and If a problem has ever arose it was taken care of quickly... just how it should be!

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

Affordable price for extra protection is a no brainer!

Fast and easy set up by the team. They configured everything so all I had to do is turn on the TV and start watching my shows.

Its nice having coverage for those just incase moments

The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

Hope that this service is not needed, but happy to have it.

I love geek squad. Its nice being able to take the item in and 9 out of 10 times they just give you a brand new product!

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time