Customer Ratings & Reviews

Great service Great coverage Great geek squad Overall they with it

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

good and courteous service. easy to access without any problems

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

So far so good I'll later review it if I have to use it.

I really would recommend adding this to your purchase its not that expensive and covers just about everything

I recommend to everybody whenever you have the option to get a warranty from Best Buy, get it because you can’t go wrong unless you don’t get it.

I have never had a problem with the 5 year warranty

I think this is great protection!! I usually don’t buy extra protection, but this has such a low price for five extra years that I had to buy it!!

Nice protection plan . A can't miss. Although something ill never need to use.

GeekSquad protection is excellent. If you have any problems they will take care of the items you purchased under the plan.

The geek squad is on top of it! If they can’t fix it, it can’t be fixed

I have purchased Geek Squad warranties for the past 15 Years, I have never had any trouble with repairs or returns. I highly recommend adding it to every purchase.

I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

Great to have for peace of mind and affordable well worth it

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.

Very courteous staff, eager to assist, best value guaranteed