Customer Ratings & Reviews

Very courteous staff, eager to assist, best value guaranteed

Geek squad is very helpful in solving any problems you may have

Love these guys. Have always helped me with advice on installation and gave me delivery options that best suited my schedulle.

The workers answered all my questions with ease and made me feel good about my purchase

Nice to have the piece of mind if issues ever do occur

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

I say it's it's a must have because you never know when your item wants to act up it can be the first week of the last day on your 5 year plan best buy will always fix it or just replace it then you get another 5 year plan on your new item again

respect to have a help that last 5 years for the price is God sent.

Amazing service, arrive on time they say, very quick process, and get things done

Love having a back up just in case anything goes wrong. They offered to come out free!

Nice to know I have this service if something were to go wrong.

I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

I can wait to use it. I got it because my last mess up with in a year and there was nothing I could do about it. This for backup

I always get the geek squad protection. It provides great service if you ever need and and peace of mind in case something goes wrong. The price is worth the peace of mind.

Major purchases always get the the Geek Squad Protection. You never know what may happen, but this gives me a sense of comfort.

So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

I had the best experience with customer service and with the in store sales representative!

Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

I always get this protection for purchases over $100. It's saved me a few times from having to purchase a new TV, which tend to last about 3-4 years, nowadays.