Customer Ratings & Reviews

I purchased this extended warranty for my Samsung TV and began having issues with the TV 2yrs after my purchase. Geek Squad was great in helping me get the board replaced within a few days. Will Purchase again

Absolute must have. In case anything happens to your product, they will take care of it. If you do not get Geek Squad service, you are definitely missing out.

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

The Geek Squad arrived at our house as scheduled. Observed the Covid19 safety directions, installed the TV. Explained its workings and features and left within a hour. Good Job!

I love having the peace of mind of knowing if my new TV fails, it's covered.

Always good to get this if you buy something expensive.

Peace of mind for 5 years for my OLED. It doesn’t get any better than that.

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

These are fairly inexpensive so I just picked them up for anything I know I want to keep for a while. When they are needed they come in handy!

Haven't had to use it yet. Hopefully it will do good for us if we have an isdue

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

Geek Squad is very helpful and warranties are good.

Service was great. Definitely recommend the service to anyone buying a new product.

The guarantee is perfect. I think everyone need it for in case.

The technician was quick and on time, did what I needed

The Nerd Herd at the Buy More is where it’s at. They are helpful and careful with your electronic mumbo jumbo!

I purchased and floor model TV, and was able to already use this protect to get a new main frame on my TV. Totally worth the extra money to have the coverage from Geek Squad.