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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 30,387 reviews
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service for someone like myself who isn't the most tech savy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad or die lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im glad i got 5 yr geek squad protection just in case something happens to my tv i know the squad has my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have great customer service making every thing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best of the best. They come in and get the job done. We truly appreciate the two guys that has came out to our home. Very professional and they know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very reassuring knowing that we have this in case anything goes wrong. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Fire TV Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem what so ever great customer service came out reviewed my my 55 inch fire tv / replaced and reinstalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of possible replacement? Count me in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seven year old 1080p 50 inch TV died on me so I decided to add this plan for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these because if you don't the device will break and cost a fortune to get repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a warranty. If you don’t like broken electronics it’s always nice to get a warranty so the repair is a fraction of the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience I always get geek squad because once They fixed my tv 3 times and finally they gave me store credit almost the same price that I paid 2 years ago. With the store credit I bought a bigger tv and the newest technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty replacement for TV. Very affordable considering how much you had to pay for TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend