Customer Ratings & Reviews

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

Love the geek squad warranty! They cover anything even if it was your mistake

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

I have not had to use the service as of this moment. However, I am happy to know I. do not have to worry if I ever do need service.

Always have to be protected with big ticket items. You need to feel confident that if anything goes wrong you are taken care of.

I always buy these warranties but I have never used them once. I guess that in my case I can only say that the promise of the warranty is great, I just cannot comment on the delivery of such promise because so far I have never need it to use it.

Always recommend to get protection! Got it for my new Samsung TV

The agents mounted my tv., and made certain that I knew exactly what to do with the upkeep of my tv!

Tv will not work with the remote I have called talked to geek squad service and ask if they could come back and make this tv turn on , it turns off but not on ! How can I answer the next question would you recommend this geek squad service to a friend?

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

Works out perfectly for electronic devices in case of any problems

Geek Squad never disappoints! Easy to use, great customer service.

Geek squad is by far the best in the business . I ran into a little problem with my gift certificates all of a sudden I'm missing 20 in certificates but rob sales manager told me not to worry he'll give me the 20 off next store visit

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

I love best buys protection plan. I get it with almost every purchase.

I would not purchase any electronic device without the Geek Squad coverage they are always professional and if they can not fix it they replace it you cant beat that service.

The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

Best tv the my life thanks Best Buy forever Samsung 77”

I have purchased several items through best buy and I always get their protection plan on large purchases. I haven't had a need to use to them for this recent purchase, but when I've needed help, they have always been great.