Customer Ratings & Reviews

Geek squad protection plan is on the product I had bought it provides peace of mind if the product breaks down. The product will be replaced in most cases with a new one

Geek squad protection plan is on the product I had bought it provides peace of mind if the product breaks down. The product will be replaced in most cases with a new one

I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

Geek Squad is always helpful to answer our questions

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Their support has been great so far. I have needed their help several times. I am technology challenged so their help is very important. So Glad I purchased their support.

It’s perfect! Finally a great picture on a tv! We are very happy with it

Dudes and dudettes, I absolutely love the Squad and it’s plans. I mean who doesn’t love spending a few extra bucks know your devices are covered for, this one is 5 years, but for many years?! So simple and easy

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

Warranty was taken care the day of purchase!!!……..

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

This servive has been convenient and helpful to get back to what was doing.

This servive has been convenient and helpful to get back to what was doing.

Great to have they do great work…………………………………………..

Have a good customer support and very fast service

These guys are amazing. The warranty is well worth the cost. They have came out and evaluated and determined our last TV was to be replaced at full original cost.

I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

Geeks are the best at repairs and knowledgeable about most electronics.

I would definitely recommend this to friends and family!

The geek squad protection plan is really nice for stuff like a big tv, because if anything were to go wrong, than you want to make sure and have insurance to cover it.