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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 30,390 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team support for a nice price. Just a phone call away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service and the geek squad does an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen why not have some insurance? If your item breaks take it to them and they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty has been enhanced and now is better than ever with replacement terms. Only warranty on the market that protects against burn in. Must have for OLED tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plan from Best Buy. I had a past TV which had an issue and Best Buy honored the plan. I got a new replacement TV. It was easy and they walked me through every step. Very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Blessing, price.. I hope, that I wouldn't need this services, but..I must say, this is an Fantastic Price...just in case, that I may needit..in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great It’s hard to find a good warranty these days in the past I have use this after the manufactures warranty there’s no more and the TV stopped working and Best Buy replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tcl tv 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great price. I personally like this smart tv. I understand how each function works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There friendly and try to help you the best they can

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad answered my questions thoroughly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have called to ask technical questions on new TV i purchased and got good guidance. Have not needed to use for repairs yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me guide me through my mount set up and our my WiFi on the tv best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind when something goes wrong. Ive had geek squad protection in the past and it has come in handy especially on the last year before it ends.

    I would recommend this to a friend