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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 30,390 reviews
  • Rated 5 out of 5 stars

    A must for higher priced items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doctor Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection on only electricity devices so decently recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Light weight and color resolution is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrantiy may be useless, but I tend to value them on electronics for piece of mind. i hate the amount of lemon products flooding the market and feel I will get my value best by purchasing a warranty on this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it, but glad I have it just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy still has the policies around. Go get you one! It will be worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to get the 2 yr Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An investment in your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get It. You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad protection. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

    I would recommend this to a friend