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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30392 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 30,392 reviews
  • Rated 5 out of 5 stars

    Geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. Very helpful resolving my issue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something worth getting on every purchase in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I did not get the opportunity to use this service. I transferred it to a different purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired, and replaced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad ever since I have purchase a big there. When I needed it fixed or replaced they have been a A++ in my book. Have no problems dealing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and good product the department had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Warranty 5 year even though the tV has a 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 70in LG tv that I love. I haven't used the Geek squad yet. Which is great but glad to know they'll be there if I need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insured?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't and hope not to use it. Be nice to get a credit at the end of contract 10%??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, they did a great job of setting everything up for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale associate asked me if I would like to purchase an extended warranty and it has come in handy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The man I talk to is like he don’t want to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner I was not able to get a refund or repair for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan! We used our 1st one and had no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes its hard to find products that you really like. I am so glad to have found this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valued

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Had my information ready to give. Took about 2 weeks for home delivery swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Thank you geek squad. Tv waa easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. This service has been a life saver many times. I buy it for all major purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! The picture quality is so clear. It was a bit confusing figuring out the Smart TV controls, but we hooked up the PS4 Pro and Soundbar and have been enjoying out TV since then. Very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A help with keeping me sane just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was cheap enough if I had to replace it I wouldn't have to pay a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech service is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

    I would recommend this to a friend