Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 30,393 reviews
  • Rated 5 out of 5 stars

    Spend the Extra For The Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad the family purchased this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ..had one issue with open box computer all in one that I don't think was handled properly but overall good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. used it, very pleased with it. will do again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet To Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful and willing to take the time to really figure out whats wrong with a product ans send ya home happy. (: i get protection on every item i buy from bestbuy. I love that they offer it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Geeked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use it. But it’s an amazing service to offer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IT Manager in IT for 25 Years, don't even bother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but I hope if I ever needed it as easy as they make it seem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase Warranty for piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase warrantys when purchasing electronics because you never know what can happen to the item you purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as usual. Always good care by Best Buy's Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good because if anything happens to the TV it breaks you can replace it and also it also has a good amount of time you got to wait before they return the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one to give long or short reviews so I'm goona keep this short an nice to have to warrenty is a must because if it doesnt work or etc they replace it with s new one its money you will ssve

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 5 years of Standard Geek Squad Protection for an Insignia brand television of which I do not know and I want to be protected in case in this period of time any problem arises with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful services and excellent quality and is exactly what I need for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went thru several possibilities about the problem I was having with my Samsung TV and having sound on my TV. Was patient, professional and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank for the protection, very happy with the peace in mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I have my faith in the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part, i got this warranty from Best Buy for my OLED TV to have peace of mind

    I would recommend this to a friend