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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 30,398 reviews
  • Rated 5 out of 5 stars

    They are priceless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy a TV without it!! Have had numerous house calls and their teams are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this Protection, the warranty offered at Best Buy is not as expensive as in other places. When you compare Sear and other competitors the warranty is about 20% of product instead of the 50 to 60 % others charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get an oled, get the gsp, as it will quell any fears of burn in. They will replace or fix your tv at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very experienced stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recomended!! In case of any unexpected problem, your product will be protected!! Take a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad protection has never let me down. No hassel with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv screen went out they was awesome coming out and fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always renew my protection plan. The Geek Squad has been great in helping solve my problems in a very timely manner: no matter what the issue is. Great work Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4year replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never to need it but is nice to have the peace of mind that if my daughters tv quits working in the next three years we don’t have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After working for Best Buy I definitely understand the purpose of Geek Squad Protection . So it was definitely a no brainer to add it on to my tv purchase .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet, but the price was so reasonable I couldn’t turn it down. I always have difficulty with electronics so I happily purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to submit a claim. Will always get for large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no-brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our warranty was for five years for $39.99 - what a deal! I'd recommend the extended warranty to anyone purchasing a TV from Best Buy. You never know when something might go out and it's a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought the 5 year for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

    I would recommend this to a friend