Customer Ratings & Reviews

Excellent customer service will purchase every time I buy a TV

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

Great value if need any repairs to new equipment. Always available

I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

Good price ($189). Hope I don't have to use it...I purchased this for my 65" Samsung Smart TV simply because it's so large that if it ever fails, I don't want to have to deal with moving it.

The geek squad came in handy. Customer service is excellent.

Good service to have on your devices , I strongly recommend it

Bought for my oled tv. The only extended warranty that will cover possible burn it! Excellent for protecting your investment!

Bought in case needed, so far haven’t needed to use it.

Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

The guys from geek squad are great they do a very good job

Geek squad best protection to have on any electronic device customer service is great

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.