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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 516 Showing 10,301-10,320 of 30,402 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection in the past and they have never failed me! No matter who I spoke with they have all been extremely helpful and courteous I will always continue to get their protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Peace of mind. It may sound expensive but the service is great. Once you take it after that you just need to call and everything is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seriice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad protection plan after my warrenty ends is great. It really gives me a great peace of mind. Plus the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this service to ask a simple question and they were extremely helpful. Hopefully, will never need to use for something more serious, but glad they have my back if I do need assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy 5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 bucks for a 5 year warranty is a good investment. If they cannot fix the TV, after sending someone to your house to fix it, they will replace it at no cost. If it lasts longer than 5 years, then that's kudos to a quality TV. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Vizio TV and added the 5-Year protection plan for peace of mind. For the minimal cost I feel this is a great added value from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Deal for a TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom when buying her a TV. I purchased a three year protection plan. Her and I thought it was great deal. It covers mainly all damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Thanks Best buy for my happiness!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Any problem with my TV they got me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection to have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad plans since the 1st one I purchased covered the 1st tv I bought when it had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to protect your purchase. Havn't used it yet and hope I don't have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down I love my geek squad protection getting this for my TV was needed because I knoe if there's a problem I can contact geek squad to find out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad to protect all of my devices, shopping at Best Buy just makes it way easier to contact them first hand in the place you purchased you devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came to my house and mount the tv great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it but the peace of mind is worth it for a 75in tv

    I would recommend this to a friend