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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 30,402 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a warranty to back you up if anything was to go wrong you can always get it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me after a storm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful when my tv broke after a storm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Again..can go eitheer way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, well, when you can get someone. It goes either way so it's hard to say. Seems when you get someone to help you that is good, they are very good, but when you get that other guy...doesnt go so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this protection plan was a little bit high for 5 years. But having experienced sound quality issues with tv purchase within the first year, I feel that I made the right choice of buying a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can sit back and enjoy my sound bar knowing that its protected no matter what happen it and protected by a great company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND ALWAYS BUYING THESE BEST BUY WARRANTIES AS A JUST INCASE EVERYTIME IVE HAD TO USE THEM BEST BUY HAS GIVEN TOP SERVICE AND REPLACEMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty great price and covers more than other warranties

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I bought a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was allowed to exchange my television; however, I was not happy with the policy for larger televisions. Customer service insisted that a technician would come to my home to check to see what was wrong. I have a choose as to who I allow into my home and I did not appreciate feeling pressured to allow them to come. I requested a refund because they were unrelenting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection plan to help resolve any issues needed for the items purchased . Very reasonable price for some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection is the way to go for all your electronics and appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used geek squad on current tv but used it on tv I purchased years ago and ran into no issues, tv was repaired with new parts and had no problems after even up to when I upgraded to a 4K. Tv was fine and working even then, actually sold to my brother in law.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the product and your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it. I get exceptional service from the store on items I don’t have this service for so I can only image it will be better with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Depends on the product and your budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t used it. I get exceptional service from the store on items I don’t have this service for so I can only image it will be better with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for large t.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for my 65" samsung t.v. holds all the wait no squeak sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a kids room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go for the 5 yr warranty since the Toshiba we bought crashed after 3 yrs on a 2 yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your typical warranty purchase. Not really much to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my moms tv just in case. Love geek squad very knowledgeable and if your product can’t be fixed and needs replacement no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend any customer to purchase the Geek Squad extended warranties. The installer’s are very professional and knowledgeable at what they do.!!!

    I would recommend this to a friend