Customer Ratings & Reviews

The process was worth it to protect my smart TV and the agents from the store helped me through it

Geek Squad warranty is amazing. Everything was covered

They told the truth when a thing happened they gave us a new one.

Had a problem with tv was resolved quickly and professionally

I love it and it looks great! Definitely recommend

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

Great deal to cover my LG OLED. Super nice to know that if my OLED get burn in, it'll be covered.

I haven’t needed to use the Geek Squad service yet, but it’s great knowing I have the warranty if something goes wrong. It gives me peace of mind, and the setup process for coverage was easy and clear.

Worth the purchase. Has been excellent since day 1

They did an excellent job in the installation process and helped us understand everything!

Although the 5 year Geek Squad Protection Plan is up front pricey, it delivers as promised. I've replaced 2 TV's due to screen failure and have received full credit towards a replacement. The exchange doesn't occur overnight, but it happens.

TV was mounted and looks great. Haven't had any problems 4 years later

I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

Peace of mind to have protection plan. Great to be able to take product to store.

When ever i make a purchase i use geek squad and thier warranty on every purchase for my electronic. Knowing that if anything happens im covered gives me peace of mind. Always recommend getting this to save on repairs. And the service is top notch

This protection is very important to me because if a tv is damaged Best buy can replace it, for me it's a good idea

Geek squad is excellent. Very knowledgeable and friendly. Go above and beyond to assist and fix. Thanks guys

Whenever I need help tech support Geek Squad is there to help very knowledgeable and always help me out can't go wrong I recommend getting out from Geek Squad if you can't figure things out

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.