Customer Ratings & Reviews

I think when you buy something like that you should get protection on your product

I love this TV. The picture is excellent. If you're watching something with 4K resolution, the picture quality is unbelievable. The sound is so-so, but if you want to improve it, you can add a sound bar.

Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

Must have to protect your purchase. Best coverage in the industry.

This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

I have had to use the warranty on a camera and 2 laptops. BestBuy just replaced them, with very little inconvenience or hassle. So, I purchased the warranty on our most recent purchase, a Samsung TV--just in case.

I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

99.00 for 5 years of protection was a good value for me. The selling point was when i was told due to the TV being 55" they would come to the house rather than me having to bring the TV in to the store.

Fast service at home got my new tv for $50 bucks 70 inches

This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

I needed service on a TV and it was fixed quickly.

Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

Geek Squad offers excellent service and quality and is very friendly and helpful.

If you buy tv, get the warranty. This took the pain out of returning my tv and got a gift card for full tv price, my $25 reward certificate and a pro rated rate for the warranty credited back

Love having the 5 Year plan for extra protection in case of any unforeseen issues.