Customer Ratings & Reviews

My 77in Samsung S89C looks great in my basement. Colors are amazing

Always have been there were extremely happy with my service is

They are great answer all your questions and smooth sailing when with repairs

Anytime you buy a television, I highly recommend you buy a warranty from best buy they have the best warranties.

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Great addition to my TV purchase. I'm thrilled to know if I have any technical questions or problems I have a resource to get help from.

Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

Great product for when the limited warranty runs out because the manufacturer often cannot do much until the product has surpassed that mark.

was in and out of store within 15-20 minutes with my purchase

I’ve never had to use geek squad before but let’s hope they provide.

I suggest you get this for any product you buy it will definitely come in handy if something happens to ur devices

5yr plan / Associate was fantastic! Great customer service! Made it very easy to deal with and get my replacement TV.

This warranty is kind of expensive, but from what I’ve been reading I think it’s worth it. Apparently if you have anything wrong with your product, you just bring it to Best Buy and they’ll give you a new one.

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

The best thing you can do is to get this with your purchase

Purchase warranty for this TV because it's used for trade shows, and travels... Hope I never need to use the warranty