Customer Ratings & Reviews

Had this policy on previous tv and it came in handy when the tv quite working.

First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

Great Add On service. You never know if something goes wrong with your product. I would recommend to all. Thanks Best Buy

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

They are amazing at assisting things over the phone or in person always reliable and most the time finds the solution relatively quick

a 5-Year Standard Geek Squad Protection plan is an excellent offering from best buy. that's like a decade in tech times ; )

I bought it for a gift and they love it,recommended for all

Geek squad is a piece of mind when you want to just forget what could happen to your device geek squad got you covered

easy to make a claim if needed and had no issues with customer service when needed

Great TV warranty extension for the value! Would recommend!

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

This TV is a beautiful and modern designed set with exceptional picture quality. I was lucky enough to get an open box item that was in perfect condition.

Great warranty to purchase just in case your product has an issue. The best thing is the Geek Squad will come to your house to repair it

They dont cover all cases they have listed and tey to escape from providing coverage. But do provide basic coverage. Overall not worth it. Paying 30 bucks to cover TV worth 150 bucks.

The best warranty is best buy fix or replaced with new one

Best Buy shipped an open box TV that was damaged as 'new'. It is not only insulting, but the gull to actually handle the product and drop it off this way knowing full well it isn't new is offensive. Delivery folks didn't even bother to take it back and passed it off as new. Now TV sales are over and I'm probably without a TV thanks to Best Buy.

We are always happy with Geek Squad service. Sometimes takes a while to get an appointment.

This system is awesome. You can hear whatever you are watching as if you were in the movies. So you need to protect it well.

Worth every penny! The Geek Squad in home service personnel are skilled with the latest tech so it helps for folks who aren't so skilled!

I haven't had to use it yet... but it will probably be soon since it seems my tv screen is dying