Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 576 Showing 11,501-11,520 of 30,416 reviews
  • Rated 5 out of 5 stars

    5 better than 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better 5 years than 2 years. 2 years is almost the same price as the 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this service and all the support that comes along with it. I have called and asked many questions and they have been very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service, tv was great with nice quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad has never been a disappointment. They are definitely worth the cost. at extra $30-$50 you get an extended year of protection with no questions asked replacement policy. No competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best if something goes wrong with your computer or tv they will fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek squad protection on EVERYTHING I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves TV lives!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy Smokes! Protect your Smart TV from falling off the wall with the professional install service from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps with set up and delivery. The warranty replaces or repairs when something happens to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to Use it yet, but was very cheap for only 2 years. Have used geeksquad before and they work fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great services for any appliance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services needed for any appliance that requieres that extra Long Term LIFE assistance, I recommend ir.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered a tv, its nice to have a service that will come to your home and look at tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potential burn in protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to have Geek Squad. They are always ready to answer our questions. Great service. They are there for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the services that the Greeks squad provides every time I've had to take my PCI was very pleased with the work that was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Requirement for LG TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 yr. protection plan and at 3 mos. of owning a new TV, already needed to use it. Poor quality TV, glad I bought the plan. Thankfully it includes in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that I needed. It was priced great and covered what you would want in an insurance. Best buy is the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided on a 5 year plan, last TV died after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of this world service. They have helped me so much, and they have my computers running top notch

    I would recommend this to a friend