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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 30,416 reviews
  • Rated 5 out of 5 stars

    Thank goodness for GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great bet to invest in Geek Squad. Whether on the phone or in person they are nice, knowledgeable and available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geerd quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg very very good service excellent thank you for all service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase care plan with all tv purchases. Had a name brand tv break after 16 months. Some say it's a waste but plan saved me once. Bestbuy could not get same tv but did uptake size without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team is great when you have an issue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet! Purchased the Grek Squad service, as I have used it in the past, have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my previous service plan, warranty extension in the past and it proved to be well worth the cost a I got a replaced item at no expense to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I don’t have this. My television was not mounted. The guys were very careful when delivered. They stayed 6ft at all times...good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a relief to have this on standby just in case you need it as they are knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the way Best Buy protects my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If geek squad is available then I'm buying it. I love the way Best Buy protects my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the service plan. You never know when you’ll need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have good tech service at your call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they always come through when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must in Florida

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just lost three televisions to a lightning surge. If you live in Florida or states where lightning occurs frequently, the service plan offered is a must. It is very reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have Geek Squad coverage on any electronics so I encourage everyone to protect anything you buy for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best geeks in the world.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has some of the best service you could ask for with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long time with the tv its good to get one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and very patient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection Plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth purchasing. The tv went black and they could not fix. I got a new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the mounted my tv was great. He taught me how to do it also the right way

    I would recommend this to a friend