Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 596 Showing 11,901-11,920 of 30,417 reviews
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good custmos service lot of paticent with me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pointless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Never Needed, Glad They Are There...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty when purchasing tvs!!! Always a must

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havent had to use yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Protection Plan for all your needs, especially on tv's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price on the 5 year plan especially with the total tech support for further reduction. Always good service on phone for repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are wonderful. They are helpful and know their jobs well. They kind and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one accessory that I won’t buy a tv without. It has paid its self 3 times over the last 4 years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is gery nice i am writing a review smile :) :) :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love protection plans for my electronics ! Never know what could happen so better to be safe than spend more money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy client

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable solutions to my problems all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are on call ready to help you with anything they are also nice and respectful, best investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage has never failed me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth for their expertise. And if they can't fix it, they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy with any television. To my knowledge you must buy the 5 yr in order to be eligible for renewal. But I could be wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coverage! If anything happens to my tv in these 2 years they can fix or change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take a chance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go ahead and purchase the extended 5 year warrenty just in case something happen to my new TV over the next 5 years. Seems like a small price to pay in case something did happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Geek Squad 2-year protection plan because I've had good experiences, as well as, quality work with their service.

    I would recommend this to a friend