Customer Ratings & Reviews

They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

Added this to help my mom out. Super cool that tvs over 45 inches, they come to you. So you don’t have to lug around the tv

Good for all the things that might happen, replace or repair

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

great tv. looks amazing. and the sales rep was awesome and helped me out

The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!

I had to use Gerk squads protection. They made it very easy to replace the AC.

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

For the price of $20 which is $10 a year. It’s well worth having a warranty

Only place i buy my electronics.. just make sure to get the warranty

5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

The warrant is a great to have you know you are well protected

I love this Best Buy protection the best ever peace of mind

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Great product and excellent customer service. The extended warranty is a must and highly valuable.

Havent used the geek squad warranty but purchased as the coverage is a fair price. If the backlight fails, the replacement cost is mire than the 5 year warranty/service plan.

Worth it especially since appliances are but built to last anymore

Always get the warranty. It is worth it in the long run if you constant use the tech, Best buy is some of the best in the business at honoring its warranties.

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.