Customer Ratings & Reviews

So glad I subscribed to this service, very helpful

I do recommend to getvthis services is the one thing thatvhave save more money for me in past year.

Always nice to have extra protection on big purchases

Representative was courteous and thorough and very knowledgeable.

Highly recommended, it is outstanding for the price point

The agents came out and mounted my tv and also connected all my devices, they were very prompt and courteous!

Geek squad is there when you need them and hopefully we will never have a problem

I always recommend the Best Buy warranty - it saved us a ton of money

This is great so if anything goes wrong, your covered and hopefully nothing will go wrong with my appliance, loving this protection plan

I have always purchased the Geek Squad protection, and Best Buy has promptly honored the service on my computers and TVs.

Geek Squad 2-year plan is a lifesaver! Quick laptop fix, professional techs, and peace of mind with coverage. Worth every penny for my devices!

I bought this for an open box TV, but I have returned the TV and never used this.

Warranty is great to have. Replaced my TV that went out.I have had two TV’s replaced with the extended warranty. Just make sure they take the old TV with them.

I have not used it, but im glad I have it. I purchased it in case it is needed.

Awesome product ro have but haven't needed to use it yet.

I have purchased 3 TV through Best Buy and no longer need Geek Squad to mount or hook up my Items They are very good at hooking up or fixing your Products and with the price of the Geek squad Service I am purchaseing any product that saves me Lots of money

Hope I never have to use it, but this is a great and affordable option for accident protection.

One of the best things I love about Best buy is their protection plan. They are great

A necessary warranty plan to protect and cover any electronic item bought and ensure long life and functionality.

I’d gotten this warranty with a brand new tv, and when we hired someone (not from Best Buy) to mount the tv on the wall, he broke it. It was literally two weeks old. The warranty doesn’t cover damages, but when I called Geek Squad to ask whether I could transfer the warranty to the new tv I was going to have to buy, they made an exception for me due to my unfortunate circumstance and told me they’d replace my entire tv. I was so shocked and blown away because I didn’t expect that at all and was fully preparing to buy another tv. The customer service is the best I’ve encountered and it’s absolutely worth it to buy the warranty.